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Shirley's complaint against St Andrews Home Improvements
pressurising sales person!!
Complaint against St Andrews Home Improvements
My 74 yr old mum was pressured into signing for 2 new Windows paid £1000 deposit and £149. Admin fee. When family checked over paperwork it was actually going to cost £9758.80 for 2 standard size windows over 120 months!!! She then called to cancel within her time and cooling off period only to be harassed by a salesman constantly phoning asking she cancelled and does she realise what this could do to the company, absolutely shocking!! No shame whatsoever!! Have recently dealt with 2 girls by the names of Sophie and Hayley who have been very helpful in cancelling this and have assured they will refund the 1000 deposit, and while they are doing this the same guy is still phoning and harassing my mum.
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