St Andrews Home Improvements

1.00 stars

33 Reviews

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Gary's complaint against St Andrews Home Improvements

Gary Miller

09/01/2019

Refund of Admin fees

Complaint against St Andrews Home Improvements

This company quoted me for a small porch, the sales person apparently used the wrong forms so there was a delay, after approx 2 weeks l received a call from a company that does the contract work for then in Scotland saying they couldn’t do a porch for the price quoted. I contacted them again, and waited another week before l received a call from one of the managers stating it had been a huge mistake and l would get my admin fee of £349 returned that day!, this never happened, l have contacted them on numerous occasions and was told the next refunds were being processed on 8th Jan, again nothing. I have an email asking me to contact them with my account details and the refund would be done, this l did not happen. This company are a disgrace l have been lied to on 3 separate occasions now, and have no other option but to start proceedings through the small claims court, please warn everyone about this disreputable company.

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