Want to resolve an issue with St Andrews Home Improvements?
Or simply share your experience
Gary's complaint against St Andrews Home Improvements
Refund of Admin fees
Complaint against St Andrews Home Improvements
This company quoted me for a small porch, the sales person apparently used the wrong forms so there was a delay, after approx 2 weeks l received a call from a company that does the contract work for then in Scotland saying they couldn’t do a porch for the price quoted. I contacted them again, and waited another week before l received a call from one of the managers stating it had been a huge mistake and l would get my admin fee of £349 returned that day!, this never happened, l have contacted them on numerous occasions and was told the next refunds were being processed on 8th Jan, again nothing. I have an email asking me to contact them with my account details and the refund would be done, this l did not happen. This company are a disgrace l have been lied to on 3 separate occasions now, and have no other option but to start proceedings through the small claims court, please warn everyone about this disreputable company.
- supporters 0
St Andrews Home Improvements has not yet responded
- Comments (0)