Strata Homes

6 Reviews

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Folashade 's complaint against Strata Homes

Folashade Ajala

26/03/2019

Stay away..terrible customer service

Complaint against Strata Homes

If I could give ZERO I would. This is the second time I am buying a Strata house but definitely will be the last. The after care is terrible and they just sit behind a desk and not support especially after raising a safety concern on my new property which was not cheap. Even the neighbours, builders and contractors that came to work on our house raised the concerns and said “this must be illegal” especially when we have a 2yrs old daughter. We have a HUGE drop in our front door which Strata refuses to fix even though other house types have steps, turf or railings. James Oram from customer service refuse to do anything!!! HUGE SAFETY HAZARD!!!! STAY AWAY!

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