STL Heating & Energy

1.00 stars

17 Reviews

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Phil's complaint against STL Heating & Energy

Phil Webb

29/07/2016

very poor service from stl heating

Complaint against STL Heating \u0026 Energy

stl are fitting a new boiler for me they cancelled the surveyor, then they cancelled the fitters, went the fitters came they said they would not finish as there was to much to do in a day, maybe if they had arrived before 11-05am ? anyway i agreed to not have rad thermostats fitted as that would save them a lot of time, then they said if they could run the pipe work on the face of the stairs wall that would save them hours so again i agreed as i needed the job finished on the 28th as i had booked the day off work. they then caused a leak and water came through the ceiling, I was then informed it was my issue and would need to order a new immersion tank another £450 the tank was perfect before they touched it and it was no an issue to the surveyor, i agreed to pay just to get the job finished but today i get a call to say the fitters cannot make it again today i need help and stl need reporting, i have no hot water, no tank, no heating and no fitters

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