T Brown Group

I am totally discussed with the t brown has given my boiler has been broken for 3 weeks in a house with a vulnerable adult and they have it down as a minor repair its not it's a major repair they missed the first appointment I had to ring them to find out why so they gave me an appointment 10 day's away from original I wasn't happy so they said they would be over to fix it the next day but guess what I got a call saying that the parts were not at the suppliers they don't seem to understand that this issue is urgent and needs resolving immediately not in another week