T Brown Group

1.00 stars

58 Reviews

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Josh's complaint against T Brown Group

Josh Tarrant

13/11/2017

Haven't got my heating and hot water working yet. No one didn't come out

Complaint against T Brown Group

I have had appointment booked on the 13/11/2017 but no one arrived at my apartment on that date. I haven't had no hot water and heating for over 2 weeks now. T Brown has sent out 3 different guys on different days to visit my apartment to fix the problem. I got told by one of the constraters that could'nt help my problem that they keep sending out the wrong people for the job to other addresses so something is really going wrong. I'm finding it very hard getting help cause everyone I talk to on behalf of T Brown ain't helpful what so ever. They keep lying to me saying things that ain't true so I had to ring my housing back and forth's and I even rang Eon to sort out my problem but nor Hyde or Eon deals with this type of job so I got told information that ain't true from T Brown. This T Brown company is disgraceful and they don't care about people that ain't got hot water and heating. There customer service is very, very poor and still after 2 weeks my issue hasn't been fixed. I'm trying to get through to T Brown now on my phone and a lady hang up on me because she was ashamed of giving me the wrong appointment. This company needs to be shut down or something needs to be done cause what I'm going through with T Brown is insain. It ain't right at all GOD bless them

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