T Brown Group

1.00 stars

52 Reviews

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Annette 's complaint against T Brown Group

Annette Burke

04/01/2018

Let the costumer no 20minutes before hand that they are coming and to make sure they get access.

Complaint against T Brown Group

T brown can call me to offer me vouchers and I must say thank u very much the vouchers did come in handy but can’t call to say they are on the the way to the customers house 20mins brfore they get there to insure the can get access I went to go get my mums medicine and within that time of 10mins t brown turned at my house got no answer and left leaving no note that they came nobody called me. I thought t brown was coming to do work on my property today I seems I got the days wrong and if I didn’t phone t browns office today I would never of none that they had been to the property last week Thursday. It’s about comunction the same way I called t brown is the same way t brown could of called me So now I have to wait until 10/1/2018 U say u have the parts so I guess it’s just waiting to get the workmen out to do the job well tell the t brown workers that u have sitting around on the backroads on the stonebridge estate to do some work and come fix my boiler if the got so much free time it’s 2018 now t brown should change the way they communicate with people ie costumers. Thank u miss Burke

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