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Eloise's complaint against T Brown Group
Lies lies and lies
Complaint against T Brown Group
Was booked in for an appointment today between 8am and 1pm. Called at 12.40 to ask when engineer would be attending to be told he had already attended at 9.30 and noone was home. I have not left my property all day and noone knocked on my door. Having taken the day off work (unpaid) I am very angry at this. When I asked why I did not receive and call or have a card put through my door I got several different stories from the lady on the phone who was clearly covering from him. Absolutely disgusted with the service from T Brown or lack of it.
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