T Brown Group

1.00 stars

58 Reviews

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john's complaint against T Brown Group

john Morris

13/06/2018

Unhelpful and Inefficient

Complaint against T Brown Group

Have waited in for a visit from T.Brown Group for 7 hours on 11/6/2018 from 1pm -8pm A vehicle from T.Brown Group was park on our Estate for a number of hours.It drove away without visiting our home. Their office was called at this time,the person taking the call could not find our post code on their system. {We have had a number of letters from T.Brown Group and we have had the same post code for over 30 years i.e. WC1N 1JJ.} Eventually after giving our address we were found. The person taking the call was unable to give any details of when and where their staff was,nothing was known. Then to make things worse a letter from T.Brown Group was received today 13/6/2018 dated 7/6/2018 letter 3 stating unpleasantly that if T.Brown Group are not given access to our home T.Brown Group will force entry. It states if we do not understand the contents of the letter we seek legal advice. T.Brown group has been phoned and emails about our appointments etc.nothing has been has been done by them helpfully or efficiently with regards to their visit.

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