Steve Brooks Kitchens

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Chippy's complaint against Steve Brooks Kitchens

Chippy Hunt

01/10/2019

Dishonesty and deceitful - do not fall for the sales talk

Complaint against Steve Brooks Kitchens

Very disappointed with the work on my bathroom, the pump we were advised to have fitted is s health and safety risk and has been condemned. When we called the company to complain we were told we had to buy a new pump ourselves and pay for the fitting, almost £5000 we have lost with this company, please see photos of the terrible workmanship, we are absolutely horrified!!

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Steve Brooks Kitchens has not yet responded

  • Comments (15)

Laura Greensmith | | VERIFIED

How do i see your pictures please? My sister has also had bother

Chippy Hunt | | VERIFIED

Our house vibrates and grinds when we turn on the hot water, it’s still not fixed now it’s been 1 year, I can send you a recording

Laura Greensmith | | VERIFIED

Blooming eck

Laura Greensmith | | VERIFIED

Im not sure of you can mag privately ive joined here on behalf of my sister. Are you able to say who your fitter was and did steve ever offer to replace pump?

Chippy Hunt | | VERIFIED

User Responded via private message

Chippy Hunt | | VERIFIED

User Responded via private message

Someone Anonymous | | VERIFIED

Drop me a message if you need any help with anything at all. Any information needed👍

Chippy Hunt | | VERIFIED

Who is this

Jill Thompson | | VERIFIED

I feel for you all we had dealing with this person for want of a better word back in September 2016 It ruined our lives all put right now but lost a lot of money

Yvonne Duke | | VERIFIED

Yvonne Duke | | VERIFIED

Had a bathroom fitted by this company. Very shoddy and incomplete. Needed to ask for the pump we`d paid for to be supplied. When it arrived, the fitter said he needed a plumber but didn`t have sufficient money to pay him. Company owner refuses to refund us though we paid for the work A gentleman came to do some remedial work and noted the pump wasn`t the correct one. Luckily it`s still boxed.

Yvonne Duke | | VERIFIED

Yvonne Duke | | VERIFIED

Our bathroom refit wasn`t project managed as promised and what could go wrong did! Blocked drains, leaks, floods, broken items by fitters, not turning up, wanting more money for things we`d already paid for. Wish We`d never set eyes on this man or his colleagues owing to the unnecessary dilemma we found ourselves in. The gentleman who did some remedial work was good though and is to be recommended

Yvonne Duke | | VERIFIED

Did you ever get pump sorted? Though we did get a one delivered he won`t refund us for it not being fitted - it`s the wrong one for our system and he ordered it not us.

Yvonne Duke | | VERIFIED

Jill, did you resolve with company or elsewhere. don`t answer if you can`t, I`ll understand.
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