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Helen's complaint against Able Group
Complaint against Able Group
Unbelievable cost me £294 just to have a piece of board in my door, I googled glazier wirral, and Able come up, I am a single mum on my own with 2 kids, as it was my front door we needed it fixing asap. The guy came out boarded it up, took about 30 mins I kept asking how long to get fixed,,do thjey do Saturday's, thinking he was coming back to replace the window, turns out it's £294 was just for the board (30" x 7") not the window to be replaced. I could have done this myself for £5 I was told Able would ring me to confirm the price and that I was happy. They didn't ring me I had to ring them and they had already taken the money from my account, I rang to complain, they were not interested what so ever, They rang me because it was a Sunday it's out of hours.
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