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Olga's complaint against Able Group
To be avoided at all cost
Complaint against Able Group
Paid over GBP 300 in May 2019 to fix my door lock. After that the lock was not working perfectly but it was still working for about 7 months. We noticed that the workers did not change anything but still charged us the full price. Now the lock has stopped working completely and I am not able to lock the door at all. Called Able Group and was told that I had to pay the same amount once again (because the "warranty" - for a lock (!!) was for 6 months only). Appalling service and appalling treatment of customers Absolutely not recommended. Had another locksmith today and now have to pay another GBP 300 which means the "work" of Able Group lasts for 6 months only. Absolutely appalling.
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