Circle Housing

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rachel's complaint against Circle Housing

rachel spungin

25/01/2015

Circle Housing fails to fix a rotten window for 3 years leaving a health hazard for tenants.

Complaint against Circle Housing

I am a leaseholder of a flat owned by Circle Housing where the lease clearly states that the windows are Circle's responsibility (asides from the glass). In 2012 I reported a rotten frame and have been subsequently regularly contacting Circle about this issue. There is a hole to the outside and the glass is loose presenting a health hazard. Circle continually fob me off - the work will always be done next month. Now they wish to survey the windows for the 4th time and include this in works that I must pay for. I no longer live at the property but my I care that my tenants are suffering so why do Circle not care about their leasehold tenants?

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