Purple Bricks Estate Agents

1.00 stars

28 Reviews

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Vanessa's complaint against Purple Bricks Estate Agents

Vanessa Palmer

11/05/2016

Fees due for practically doing nothing at all

Complaint against Purple Bricks Estate Agents

PB advertised my property at the beginning of April. The estate agent that visited my property was quite happy to go along with what I thought it was worth. After no "hits" whatsoever, I decided to ask 4 independent estate agents to value my house. The majority gave a valuation somewhere between 260-240 but said I was more likely to achieve between 240-245. I immediately reduced PB price to 260. I notified PB estate agent and he said in a text that "it was a good price" Still no viewings. After bringing this to the attention of PBs I suddenly had an interested party in viewing my property which never materialised. I am now with a high street estate agent and within a day of marketing my property I had a viewing - since then I have had 3 offers of 245. I elected to defer payment to PBs until my house was sold, but I feel that they have done nothing or very little to sell my house. I decided from the outset with PB to also purchase their accompanied viewings package - and as I have had no viewings whatsoever with them I trust they will not expect me to pay for the "viewing package" As the saying goes :“If something sounds too good to be true, it probably is”

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