Mumford & Wood

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Tim's complaint against Mumford & Wood

Tim Peppiatt

11/03/2015

Mumford & Wood - after sales is like trying to find Lord Lucan !

Complaint against Mumford \u0026 Wood

Excellent product but some of the worst service I've ever encountered, they even miscounted the number of windows required, and then tried to charge me after I'd accepted the quote !! Tim Kirk ( salesman ) chased Saturday and Sunday for the order then became the full brother of Lord Lucan during the after sales process. When buying a premium product you rightly expect first class guidance, especially when you aren't a building expert, the direct opposite was true. Apparently they got into financial difficulty a few years ago, this is little surprise to me. It's such a shame in a country where manufacturing is in decline that a premiership product is run by an amateur league management team.

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