Lifestyle Homes N.Ireland

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Wesley's complaint against Lifestyle Homes N.Ireland

Wesley Hunter

22/03/2015

Attitude of Company Manager to myself who is a paying resident onsite

Complaint against Lifestyle Homes N.Ireland

I moved to the Ballyhalbert Park Home site in Ballyhalbert,Newtownards Co. Down on 1st December 2014.Since purchasing the Pasrk Home Bungalow I have had a few issues regarding an annoying noise which I asked the Site owner to investigate.I even forwarded a Letter in writing.In addition they have overcharged me for two months Pitch fees.On contacting the saleman who sold me the Bungalow he admitted a mistake was made in the accounts office.They told me in a phone conversation I would be credited with the overpayment amount.Unfortunately I am still waiting .In the meantime as a result of the aggressive attitude and lack of response I visited the site Office today and was asked to leave the office

  • supporters 0

Lifestyle Homes N.Ireland failed to resolve this complaint

  • Comments (2)

Wesley Hunter | | VERIFIED

Issue resolved after raising complaint with local MP.Pitch fees have been amended to correct amount as discussed with salesman during sale .

Wesley Hunter | | VERIFIED

Company has not responded to my complaint and has not addressed the initial defects since moving to this Park Home.Other residents continue to voice their concerns about various issues.
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