Barratt Homes

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Billie's complaint against Barratt Homes

Billie Attard

21/12/2015

[RESPONDED] GARDEN FLOODED RIGHT UP TO HOUSE. BOGGY EVEN ON SUMMER! HAS BEEN BUILT ON DERI. NO DRAINAGE!!

Complaint against Barratt Homes

We have recently moved from a barratt Ipad apartment into a 3 year old 3 bed barratt house. The estate is built where an old college and school used to be .. We moved in the late summer and noticed the garden was quite boggy .. We are now in the winter and the garden is completely flooded right up to the back door. There is absolutely no drainage in the garden and upon digging in the garden have discovered that it's only a few inches deep with mud and grass and then you come across debris (probably from the school) I work in Asbestos and will be getting the debris tested for asbestos containing materials. I have spoken to Barratts who say not their problem and NHBC won't cover on there 10 year guarantee as it wasn't reported within the first year ?!!! Great help!! Absolutely disgusting and completely poor workmanship. This is a problem for the whole street. After paying 150k for a house, I refuse to have to fork out to fix a problem with how the property was built. I have purchased 2 properties with Barratts but NEVER again due to this and the POOR customer service.

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Barratt Homes has responded

  • Comments (3)

Laura | | VERIFIED

Dear Ms Attard Thank you for raising this with us and we’re sorry to hear about the flooding. We are looking into this for you and our customer service team will be in touch with you today. Barratt Homes

Billie Attard | | VERIFIED

I received an email from Helen Caudle blaming the flooding on the recent weather. I have already explained that it was boggy during a dry patch when I first moved in to the property. There is obviously an issue and I want a Landscape Gardener to fix the issue along with a surveyor to ensure that this issue hasn't affected the structure of my home. I have requested the Asbestos Report, Drainage and Foundation plans as I am bringing in an asbestos surveyor and drain engineer. Still No Reply!

Billie Attard | | VERIFIED

I received an email from Helen Caudle blaming the flooding on the recent weather. I have already explained that it was boggy during a dry patch when I first moved in to the property. There is obviously an issue and I want a Landscape Gardener to fix the issue along with a surveyor to ensure that this issue hasn't affected the structure of my home. I have requested the Asbestos Report, Drainage and Foundation plans as I am bringing in an asbestos surveyor and drain engineer. Still No Reply!
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