Bovis Homes

1.00 stars

12 Reviews

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Daniel's complaint against Bovis Homes

Daniel Cartwright

15/11/2017

Poor plumbing, substandard materials used

Complaint against Bovis Homes

Bought our new house in 2009 November. Within a month, there was a problem with toilets not flushing and sewage backing up. Took them several weeks and just before christmas to fix the drainage outside the property which had not been laid properly. Over the years we have had problems with sinks and radiators. We were told that the radiators used were reconditioned old radiators that had the rust painted over. We didn't think we could do anything because it was past the snagging period. Last week we could smell gas around our cooker. Called a gas engineer out he found the outside gas pipes had corroded because they were made of steel and painted black. He turned the gas off. He said the pipes need replacing with copper as nobody used stainless steel. We checked the other houses in the estate who had the original buyers in and they had copper pipes. We told Bovis, and they refused to do anything. We have had no heating for nearly 2 weeks and my wife has Rheumatoid Arhritis and the cold affects her joints greatly. Several emails back and forth and Bovis have offered to repair the corroded pipe by scraping of the rust and painting it black again. They refuse to do anything else.

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