Want to resolve an issue with Wren Kitchens?
Or simply share your experience
Geva's complaint against Wren Kitchens
Awful from the moment the contract was signed
Complaint against Wren Kitchens
My experience (Order Reference Number: S2211997/16) was awful from the minute the contract was signed until 2 years later when the kitchen was removed in August 2019. The fitters didn't turn up, bits were missing, the work was awful and the mess left.... Customer service was atrocious; they continually made out I was in the wrong and were unhelpful as well as obstructive. I ended up having to go to the Financial Ombudsman - you can read the decision to uphold my complaint on their website and make your own mind up whether to buy from them or not - just search for Decision Reference DRN4518392 - One of the most horrible companies I have ever had to deal with.
- supporters 0
Wren Kitchens has not yet responded
- Comments (0)