Wren Kitchens

3.00 stars

284 Reviews

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Mat's complaint against Wren Kitchens

Mat Hughes

20/09/2017

[RESPONDED] Dangerous wiring/Cowboy fitters/Poor units

Complaint against Wren Kitchens

Bought a Kitchen through Wren, the sales girl advised she would arrange fitter for us and she sent a cowboy with connections to BNP. Left us with a leaking dishwasher, dodgy wiring (now with scorch marks on the wall) and spot lights stuck on units with double side sticky tape. Also units don't fit correctly, light fittings don't fit properly, cooker doesn't work properly. Kitchen is now dangerous and can't use cooker until we get a proper Electrician round to sort the mess that the cowboy the Wren rep sent us has managed to do. Complained but just got fobbed off by a girl who couldn't even string together proper sentences.

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Wren Kitchens has responded

  • Comments (2)

Wren Kitchens | | VERIFIED

Hi Mat, if you could please confirm your order details, I will look into this for you. Regards, Adam

Mat Hughes | | VERIFIED

No point Adam, already tried complaining to your MD and got fobbed off again. Now taking legal action against Wren to cover costs of having the kitchen redone by a proper fitter.
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