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Thomas's complaint against Wren Kitchens
[LAPSED] Disgusted, misinformed and sold a kitchen.
Complaint against Wren Kitchens
I went to wrens kitchens to buy a kitchen , they took my deposit I had emails to confirm that my kitchen was to be delivered. The sales man misinformed me regarding the finalisation. I payed for the deposit I said I wanted to buy now pay later, I was told this would all be arranged after the kitchen is delivered and I would receive a letter in the post from the finance company. From ordering the kitchen to now the delivery date I have not had any contact from wrens in anyway . The initial emails I had clearly stated that Wrens would contact me assist me throughout the entire process. Never once did this happen so I assumed everything was fine, I have now discovered that the kitchen has not been finalised , I literally have kitchen fitter here at my house who I have payed for and no kitchen arriving, it has even began to be manufactured.
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Lapsed. Thomas has not responded in 90 days
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