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Louise's complaint against Wren Kitchens
Louise Ell
20/08/2017
[RESPONDED] Horrendous experience!!!!
Complaint against
Wren Kitchens
I had my kitchen delivered in Feb and completed in July. Doors damaged or not sprayed properly, sink that wouldn't fit, damaged tap etc etc. Replacement goods still damaged.Ended up having about 10 deliveries over the next 5 months. We've got to the point where we've just accepted what we've got. I made a complaint to Wren and they've offered us £50 compensation (we paid £7000 for the kitchen). I told them we were £300 out of pocket paying for the extra time for the kitchen fitter so £50 does not even come anywhere close to compensating us for the absolutely awful experience. Never again and I will tell everybody I know never to use them!!
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