Wren Kitchens

3.00 stars

312 Reviews

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Kelly's complaint against Wren Kitchens

Kelly Walker


Not fit for purpose

Complaint against Wren Kitchens

I have given 1 star because It won’t allow me to leave none. After 16mths of numerous deliveries of faulty doors, drawers, end panels etc we have no choice but to accept £1,000 compensation for the inconvenience. The fronts are already scratched and chipped due to substandard quality of paint on top of a white mdf . I am now planning to look into my home insurance legal cover to take this company to court. They should not be allowed to continue to sell their Infinity range that will most definitely not last 1 month let alone an infinity

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  • Comments (4)

Jorge Alvarez | | VERIFIED

Hi Kelly. We are having the exact same problems with the infinity range and the paint coming off. These units are full of defects and not fit for purpose. The customer service we are receiving is appalling after spending £15,000 with them. We are looking to commence legal action next week, just looking into the best way to go about it. Do you want to make contact and support each other?

Kelly Walker | | VERIFIED

If you join the FB page ‘Wren Kitchens UK- very poor’ you will be able to give and receive support to hundreds of people in the same position

Debbie Parkin | | VERIFIED

We too have an Infinity Kitchen, its rubbish. Cost us £6,500, they want another £3,000 to change doors to Infinity Plus!

Kelly Walker | | VERIFIED

Don’t waste another £3k, it’s clear that the issue is in manufacturing and the don’t produce any quality kitchens
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