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Emma's complaint against Wren Kitchens
Refusing to honour 10 year guarantee!
Complaint against Wren Kitchens
Bought a 20,000 pound kitchen just over a year ago. Didn't realise at the time that Wrens installer hadn't sealed the bottom of all the units so now the wood is rotting around the bottom of the cabinets around the sink. The customer service team are claiming this is wear and tear and they will not honour the guarantee! I spent so much money on this kitchen and now it looks disgusting. Beyond furious.
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