Wren Kitchens

3.00 stars

279 Reviews

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Kellie's complaint against Wren Kitchens

Kellie Butterworth

08/08/2017

Terrible experience with faulty items over and over

Complaint against Wren Kitchens

Wrong items and damaged items delivered first time. Rang to inform and got new items delivered which were again pretty much all damaged and some wrong items. Then rang back again and they said it was our last chance and we have to pay for some items ourself. 3 months after delivery and I have an unfinished kitchen with a kitchen fitter I have to keep getting back. Really terrible customer service and dreadful overall experience.

  • supporters 0

Wren Kitchens failed to resolve this complaint

  • Comments (4)

Wren Kitchens | | VERIFIED

Hi Kellie, If you would like to confirm your order details, I will look into this for you. Regards, Adam

Kellie Butterworth | | VERIFIED

Thank you Adam and i hope you are my shining light! Order numbers are 26007332 26756898 26624652 Z2354620/3

Kellie Butterworth | | VERIFIED

To update - Adam never got back to me and we were in the end left to put up with what we had. My kitchen will not last and is already starting to chip.

Kellie Butterworth | | VERIFIED

Wren kitchens are a disaster and anyone i can tell to avoid, i do. I would never want anyone to go through the nightmare this company bring with a new kitchen. Mine is in and finished but i have no doubt that my forever kitchen will need replacing soon.
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