Wren Kitchens

3.00 stars

310 Reviews

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M's complaint against Wren Kitchens

M ilyas

15/01/2018

[RESPONDED] Very Bad Experience, Especially Manager at Dundee Branch

Complaint against Wren Kitchens

there was design error where we cannot open kitchen door after fixing the units as units were too large, but branch manager in Dundee was blaming fitter then blaming us, we Run out of splash back and needing bit of extra work top, where fitter has to cut extra due to pipe works and gas pips etc, but they refuse to supply this and asked for money and blamed us and fitter again, never again, bad customer care, and also there kitchen units are not colored and they do not provide to cover the carcass at the bottom of the units so you will see white bits underneath the units if you are buying coloured units. We noticed after seeing units fitted, and you have to pay if you want to buy panels to cover the white bit. I will not recommend them to anyone, and never again.

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Wren Kitchens has responded

  • Comments (2)

Wren Kitchens | | VERIFIED

Hi M, thank you for your review. Please can you send us your order number? Many Thanks - Megan

Wren Kitchens | | VERIFIED

Hi M, thank you for your review. Please can you send us your order number? Many Thanks - Megan
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