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Richard's complaint against Wren Kitchens
Complaint against Wren Kitchens
I bought a wren kitchen after looking at lots, from cheap to top of the range, The kitchen I bought is fab to look at, my husband fitted it , no complaints so far. The trouble came with the Neff cooker which they also supplied. It is brand new Never been used and did not work so I have been without a cooker since the kitchen arrived, Wren has simply washed there hands of it and are blaming Neff, I have had an Neff engineer out twice and he has now put a new fan in. As it is in a tall unit it is supposed to have brackets and a shelf which were not supplied so it has fallen to me to spend another £142 pounds with Neff to order these parts. It seems to me once Wren has your money they are not interested. I would not use them again. pity because they are nice kitchens.
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