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terri-leigh's complaint against Gleeson Homes
Complaint against Gleeson Homes
I enquired about converting our garage into a living space with customer service and for a vey brief response saying that we could not. I then replied asking for more info such as how long we can’t convert it for and why because our terms and conditions state that we need permission to do so but not that we couldn’t. The response from customer service was terrible. They simply said ‘thank you for your email. You can not convert your garage ever. Customer services’. This is disgusting. I wouldn’t mind if they explained why. you can’t even complain because the complaints go to customer service anyway so they would just ignore it since it’s about them.
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Paul Lane | | VERIFIED