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Scooter City Complaints & Reviews

Complaints, Review, Comparison

Read reviews of Scooter City, share your experience and resolve your issue.

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Your Scooter City Reviews

Clair Dunn: 1/5 Stars

14/09/2017
 
Do not buy from this company
 
They will take your money and send you damaged goods. They won't send the parts needed like they said they would, then they will insist that you return the item at your own cost. Shockingly bad customer service, no phone number to call so you can only communicate with them by email. They will drag your complain on for weeks then get nasty. Read the reviews on Trustpilot.
 
Scooter City has not yet responded.
 
 



Bushra Akhtar: 1/5 Stars
 
14/07/2017
 
They sent wrong parts
 
I have purchased over £60 worth of parts the company sent out wrong and damaged items then expect me to pay for returning the items. I could understand if it was a mistake I had made. It is the company at fault.
 
Scooter City has not yet responded.
 

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Jeremy Parker: 1/5 Stars
 
29/12/2016
 
Faulty goods scooter city
 
Bought a scooter will not charge dont reply to my complaints that seat dont fix on accelerator grip spins off xmas present tom on sales very rude wint acknowledge or apologise .its there fault told them need sorting out but wont sort it out fob me off with have to wait for aftersales as no manager ir service rep on phone
 
Scooter City has not yet responded.
 


 
D Williams: 1/5 Stars
 
26/12/2016
 
Two electric scooters
 
Recieved two zipper scooters for my g/sons for xmas, spent ALL day trying to assemble them ( no luck) they have sent the WRONG assembly brochure that is totally different for my g/sons scooters, you ruined my g/sons xmas as they were so looking forward to playing on them but NO, you have let your company down as well as myself & my grandsons
 
Scooter City has not yet responded.
 
 

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Emma: 1/5 Stars

23/09/2016

Electric zipper scooter I've bought 2 and both came faulty I've had to buy parts and fix them myself

I bought 2 electric zipper scooter and both arrived broken not working,and only 1 charger for both scooters, one came with no fuse and fuse socket smashed,and the other came with wires loose and the charge port smashed and wires snapped, this been going on since July and still they sent no parts saying my warranty don't cover them parts,oh and once I bought the parts from other supplier to fix one of the scooter the belt snapped and they also said warranty doesn't cover that,even though the scooters were bought with 12 month part warranty, avoid at all costs

Scooter City has not yet responded.


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