eGlobal Central UK

1.00 stars

10 Reviews

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Asmita's complaint against eGlobal Central UK

Asmita Patel

28/09/2017

£300 GoPro Hero Action 5 waterproof camera faulty after 1 use

Complaint against eGlobal Central UK

Bought a brand new GoPro hero action 5 waterproof camera and my daughter used it once in a normal swimming pool on holiday and after that it stopped working. As it had not been 5 days of receiveing the camera I complained to them unsuccessfully. Eventually they told me to return it to them for inspection. They are not going to send me another one as they say even though it is meant to be waterproof there is water in the camera so hence they cannot help. They want to to pay more money so they can send this damaged camera back to be. Very unhappy about this as spent £300 and it stopped working after first use. Please kindly help me

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