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Simon's complaint against eGlobal Central UK
Complaint against eGlobal Central UK
I ordered a google wifi router 3 pack from them. The courier (Hermes, equally as bad as EGlobal) claimed it was left in a safe place. I never authorised it being left in a safe place since there isn't one where I live, and it was over £200. I stayed in the entire day awaiting delivery - my doorbell never rang. I contacted EGlobal who sent me a couple of standard messages saying they had logged the issue with the courier then eventually said the courier claim it was delivered 'as instructed' (I never gave such instructions) and so the case is closed. No refund, and I don't have what I ordered. Since this final email from them I have had no responses, they are ignoring me. They don't care about their customers in the least, only about taking money. Keep in mind also that they are not in the UK, they are in China.
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