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Chris's complaint against AO.com
Complaint against AO.com
The driver came and would not deliver the refrigerator into my house. They said the doorway was too tight. I gave them an alternative to bring it through the window which is at waist level, again they refused to do it. After taking pictures of the windows, they left the refrigerator at the front gate (10m from my door which i had to carry it in myself) and left. After 20 minutes i managed to bring the refrigerator into the house which FITS through the door and have to install everything myself. The old fridge is still inside my house where they will not help me bring it out. The service is beyond terrible and i will not be using them again.
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