4.00 stars

72 Reviews

GBP silhouette


Leah's complaint against Zavvi

Leah Hallett


[LAPSED] Account not found and boxes keep coming

Complaint against Zavvi

Hi, I keep getting boxes and yet when I try to log in my account, to cancel my subscription, my account is not there. I have even tried resetting the password and still my account cannot be found. Yet I keep getting these boxes. My question is: - How do I cancel the boxes if I my account has been deleted?

  • supporters 0

Lapsed. Leah has not responded in 90 days

  • Comments (1)

Sarah Whitehouse | | VERIFIED

Hello Leah, Thank you for your message. I am sorry to hear that you have been unable to access your account. If you can provide me with a recent order number, or send us an email to [email protected] so that we can access your account, we will be able to resolve this matter for you. We are sorry for the inconvenience caused. Many Thanks, Andy - Feedback Team
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