4.00 stars

71 Reviews

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Tom's complaint against Zavvi

Tom Green


[LAPSED] Cancelling my subscription

Complaint against Zavvi

I asked Zavvi to cancel my Zbox subscription at the beginning of March 2016. I received an email a few days later stating that they would cancel it within 14 days of the Guardians box being dispatched, which was dispatched on the 11/03. It is now the 03/04 and I have noticed that they've taken my money and that my subscription has not been cancelled. I have messaged them a second time today and am waiting on a reply.

  • supporters 0

Lapsed. Tom has not responded in 90 days

  • Comments (1)

Sarah Whitehouse | | VERIFIED

Hello Tom, Thank you for your review. We're truly sorry to hear about the experience you have faced with your subscription. Please can you confirm your order details so we can locate your account and investigate further? Many thanks
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