Zavvi

4.00 stars

71 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Dylan's complaint against Zavvi

Dylan mcnicholas

12/01/2016

[LAPSED] Took money for something I didn't order

Complaint against Zavvi

I signed up for zbox last month and didn't cancel (not knowing I had to) then asked to cancel but was told it was dispatched 2 days later my item gets dispatched I complained and was told I can send it back I contacted back and nothing back

  • supporters 0

Lapsed. Dylan has not responded in 90 days

  • Comments (1)

Sarah Whitehouse | | VERIFIED

Hello Dylan, Thank you for your review. You can only cancel a subscription within 14 days of the last box being dispatched. As you requested a cancellation after this time we are unable to fulfil your request as your next box was being prepared for dispatch. Please can you provide your order details so we can locate your account and investigate further? Many thanks
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