4.00 stars

72 Reviews

GBP silhouette


Emma's complaint against Zavvi

Emma Allard


[LAPSED] Where's my order????

Complaint against Zavvi

Ordered a Baymax figurine on 9/12 - when ordering it stated it should be with me within a week. After paying I then received an email saying it would be with me between 21/22 Dec. It's now Xmas Eve and no delivery or contact has been received. I've also got an email saying my order is complete and can I leave a review for my item?? I have no item to review!!! Where's my order if it is 'complete?'

  • supporters 0

Lapsed. Emma has not responded in 90 days

  • Comments (1)

Sarah Whitehouse | | VERIFIED

Hello Emma, I am sorry to hear that there was a delay in getting your order sent out. I would like to think this is now resolved. If not, are you able to provide me with an order number? Thank you Del
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