Zavvi

4.00 stars

71 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Rose's complaint against Zavvi

Rose

04/03/2016

[RESPONDED] zbox cancellation

Complaint against Zavvi

Tried cancelling my 1 month subscription with zavvi. Enquired about the process from the first day as I only wanted 1 box. Was told over and over again to email back after the box had been dispatched to then be told I couldn't cancel as another box had been sent out. You cannot cancel without messaging them and continuously fobbed off all the while they are still taking money from my account WITHOUT permission! Stay away

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Zavvi has responded

  • Comments (1)

Sarah Whitehouse | | VERIFIED

Hello Rose, Thank you for your review. We're sorry to hear about the experience you have faced with your order, please can you provide your order details so we can locate your account and resolve this for you? Many thanks
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