My Geek Box

4.00 stars

98 Reviews

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SAVE ON YOUR INSURANCE

Adam's complaint against My Geek Box

Adam Birch

07/09/2016

[RESOLVED] - Can't seem to cancel my subscription

Complaint against My Geek Box

I took out a three month subscription and while my card details are not saved on the website and my account does not show a recurring subscription, they still charge my card fir another 3 months. Multiple emails sent, massive runaround and seemingly they have no telephones. Completely unacceptable.

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My Geek Box resolved this complaint

  • Comments (2)

Sarah Whitehouse | | VERIFIED

Hello Adam, thank you for your email. In order for me to investigate this, please can you provide me with an order number and I shall be able to look into this for you. Many thanks.

Adam Birch | | VERIFIED

Managed to get this resolved so thank you but this would have take 5 minutes if only there was a phone number to call.
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