My Geek Box

4.00 stars

98 Reviews

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Oliver's complaint against My Geek Box

Oliver kitchener

02/12/2016

[LAPSED] Cancelled subscription STILL being charged!!

Complaint against My Geek Box

I cancelled the subscription with this company the last time they took £52.47 out of my wife's account and advised them that they were not to take any more money, this also still has not been refunded!!! Yet again today another £52.47 has been taken and there is no number to contact them on. I do not want to be fobbed off with sending emails to a generic address as those never get answered. Horrendous customer service. £104.94 has been taken and without mine or my wife's permission. Someone needs to contact us regarding this any help with a phone number would be greatly received.

  • supporters 0

Lapsed. Oliver has not responded in 90 days

  • Comments (1)

Sarah Whitehouse | | VERIFIED

Hello Oliver, Thank you for getting in touch. I am sorry to hear that you have had an issue with your subscription. If you can supply us with your order number we will be able to look into this for you. Many Thanks
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