My Geek Box

4.00 stars

97 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Sarah's complaint against My Geek Box

Sarah Brown

24/12/2015

[LAPSED] Charging money for items I didn't order

Complaint against My Geek Box

I signed up for one month of my geek box in November. I received the box and the contents were not worth the money but I chose not to complain. They then changed my subscription to auto-renew without my consent or knowledge and they are now going to charge me for a box I didn't order. I would like to unsubscribe and to get a refund for this but they won't reply to my messages on their website or twitter.

  • supporters 0

Lapsed. Sarah has not responded in 90 days

  • Comments (1)

My Geek Box | | VERIFIED

Hello Sarah, We're sorry to hear that you were not aware that the subscription auto renews, we do state on the website: 'All subscriptions auto-renew at the end of the payment term'. I can see that you have now requested for this to be cancelled and the cancellation request has been successful. Many thanks
400 characters

96 other reviews of My Geek Box


loader