My Geek Box

4.00 stars

97 Reviews

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Robert's complaint against My Geek Box

Robert Hudson

08/01/2018

[LAPSED] No help what so ever

Complaint against My Geek Box

Placed an order for a past month geekbox which had an offer of getting another one free. When they arrived they were identical in every way which was very disappointing. I contacted customer services to see if they could help and was told by Ben in customer services as it's an offer and a 'blind purchase' that this was 'fair game' ! Very unhappy at the lack of customer service. Had another reply basicly telling me to shut up as its luck of the draw which this doesnt state on the webpage.

  • supporters 0

Lapsed. Robert has not responded in 90 days

  • Comments (1)

Sarah Whitehouse | | VERIFIED

I am sorry to hear about this issue Robert, I can assure you this is not how we want you to feel. Please can you contact me back and provide an order number and I can look into this. Cheers, Matty
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