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Gael's complaint against KIKO Milano
Good products. Appalling Customer Service
Complaint against KIKO Milano
Up until now I would have rated this company 5 stars. I usually always buy on line with them and have always received my orders on time and well packed. I like the products and have spent a great deal of money purchasing various products frim Kiko. My latest order is proving to be quite an ordeal. I have never had a cause to contact their Customer Services before and if I had then I would be very wary of ordering fom Kiko.I have tried every way possible to contact them about my order with little satisfactory. I have supplied them with very clear details about my order, delivery and my own personal details that a child would be quite capable of dealing with, but to Kiko this seems to be a task beyond them. I am very dissatisfied with their response, or I should say lack of response. Please be aware that if you need help from them it is a game of cat and mouse. I hope that a resolution to my problem will be resolved soon, but I'm not holding my breath.
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