Want to resolve an issue with KIKO Milano?
Or simply share your experience
Shopping guides
EXCLUSIVE: Ticket Selection - website investigated by police is still allegedly ripping off hundreds of customers
Christmas on a budget – make great gifts affordable by switching energy supplier, plus car and home insurance
13 must-have Christmas gifts - and how to afford them
Top 10 tips to save money this Christmas
Tea's complaint against KIKO Milano

Tea L
08/01/2020
Most apalling customer service ever
Complaint against
KIKO Milano
I placed an order on their website on 21/11/2019 and am still waiting on it. Have been trying to contact them since 17/12/2019 and they rarely respond and only after some serious pressure. Their response was that half of the address was not written in English (used the automated details their own website provided, whilst completing the order) and that I'm going to hear from the department in charge. Department in charge never contacted me and they leave my DMs on "Read". When I ask for a refund, they never ever inform me on how to get it. Filing a complaint with the ECC very soon.
- supporters 0
KIKO Milano has not yet responded
- Comments (0)