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Sacha's complaint against KIKO Milano
no customer service
Complaint against KIKO Milano
I purchased makeup from Kiko Milano and it's fabulous. But beware of the skin care products. They may be affordable, but don't deliver. I am 48 with no particular skin issues and I have to apply the facial cream and eye cream 3 times a day in order for my skin to receive the nutrition it needs. This way there are no savings at all. So make up 5 star: skin care 0 star. A minus. I contacted customer service and they flat out refused any assistance. They said: "We are sorry the product did not work for you. KIKO MILANO is committed to offering safe products of the highest quality. You have reached Customer Support for the online Web Store. However, we can let you know that our retail stores do not accept returns for opened or used products.". Note that they offer no samples either. So buyer beware.
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