1.00 stars

12 Reviews

GBP silhouette


Andrew's complaint against FOOTASYLUM

Andrew Patterson


Awful customer service

Complaint against FOOTASYLUM

I bought my daughters main xmas present and was guaranteed it would arrive in time. By xmas eve no sign and when i continually rang up that day just got answerphone. Money was taken and order never sent xmas totally ruined. I was promised a refund in an email on 28th Dec and the money would be back in my account within 7 workings days, never happened! I had to contact them again by phone as my numerous emails were never answered. I have been promised again that refund will be in my account in 5 working days. It is now 17th Jan a month since order was placed. They were very quick at taking my money but an absolute joke a returning. AVOID

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