4.00 stars

36 Reviews

GBP silhouette


JOHN's complaint against IWOOT



[LAPSED] 2nd complaint with no response.

Complaint against IWOOT

Ordered three items on line all of which arrived damaged. you can not telephone this company, there is a telephone number on line but when it does eventually answer you get a message telling you to go on line !I did and after exchanging several heated messages with different call centre operatives, no one of which has any idea about your case/ complaint, so you have to repeat time and time again, all of them will tell you how sorry they are to hear of your problem, and promise to resolve the issue (LIES,LIES AND DAMMED LIES) THEY ARE NOT SORRY DONT CARE AND WILL NOT RESOLVE ANYTHING,AS THEY HAVE YOUR MONEY!.......BE WARNED!!!! T his company is a disgrace and will only give you grief, you will not get any satisfaction at all, you can not contact anyone, and I firmly believe they hope you will just go away and forget the bad experience and they can keep your money!

  • supporters 0

Lapsed. JOHN has not responded in 90 days

  • Comments (1)

Sarah Whitehouse | | VERIFIED

Hello John, Thank you for your message. I am sorry to hear that items from your order arrived damaged. Please can you advise me of your order number so that I can look into this for you? Many Thanks
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