4.00 stars

36 Reviews

GBP silhouette


Emma's complaint against IWOOT

Emma chouchene


[LAPSED] Committed fraud!!

Complaint against IWOOT

Placed an order with promotions added to the box order total without was £91 when I added promotions total to pay was £48 and that's what it said was being taken from my account!!! When I clicked pay now the total asked for was £48! Was baffled when they took £91 from my account and then proceeded to tell me that no promotion code was added!! Oh yes it was the total checked out was £48 when I clicked pay now!! No one answers a phone no one responds I'm now contacting the fraud department at my bank after advise from solicitor as this is fraudulently taking money from my bank that they are not authorised to take!! Theft!!!! Do not use this company and I suggest they get my money back pretty damn quick!!!

  • supporters 0

Lapsed. Emma has not responded in 90 days

  • Comments (1)

Sarah Whitehouse | | VERIFIED

Hello Emma, Thank you for getting in touch. I am sorry to hear that you have had an issue when paying for your order. If you can supply us with your order number we will be able to look into this for you. Many Thanks
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