Thomas Sabo

1.00 stars

8 Reviews

GBP silhouette

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barbara's complaint against Thomas Sabo

barbara mulholland

07/08/2017

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Complaint against Thomas Sabo

I was giving an Thomas sabo charm bracelet from my friend for my birthday and it was to small my friend bought it from Beaverbrooks I returned to Beaverbrooks they then said it did not come in a bigger size so I asked if they could get links put on there then said no that I should go to Thomas sabo shop my self Then I went to Glasgow to the Thomas sabo store they were very nice they said my bracelet did come in a bigger size the girl then tried the larger one on my wrist great it fitted I then asked if it was a the same price she said yes but we have to send your bracelet away to make it large and would cost me £16 even though the larger bracelet was there I just thing this was not very good customer service. thank you b Mulholland

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