Thomas Sabo

1.00 stars

8 Reviews

GBP silhouette

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Sara's complaint against Thomas Sabo

Sara Bishop

29/12/2016

Insulted by customer service agent

Complaint against Thomas Sabo

I went into the Thomas sabo shop bull ring Birmingham to purchase a £395.00 watch (ladies 40mm). I asked the lady about a watch I had seen in another shop but not a Thomas sabo shop. I also showed her a picture of watch, she showed me a smaller watch which was not the same so I showed her the one on the Thomas sabo web site and advised I wanted a 40mm one. The assistant said ' I think you are a little bit old for that watch' I do not class 45 old. At this point I walked out the shop and felt terrible, infact I just returned home and did not continue with my shipping. I want to know hat steps I can take to take this matter further

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