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H's complaint against Cocosa

H Welch
05/01/2018
No phone contact available - appalling customer service
Complaint against
Cocosa
I'm a long standing customer - bought numerous items at Christmas including a hand bag that i never received - they tell me I've got it and signed for it WHICH I HAVE NOT !!! sent over 15 e mails to them and get a standard response which is unacceptable ! I WANT A FULL REFUND
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